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Frequently Asked Questions

Below are answers to some frequently asked questions about Operation Mend. 

  1. Is Operation Mend only for Marines and Army soldiers?
  2. Do I have to be retired to be an Operation Mend candidate or can I be active duty? 
  3. How many patients have come through Operation Mend since its inauguration? 
  4. Who can I call to discuss if I'm a candidate or not?
  5. Who am I allowed to bring with me when I come to UCLA to participate in Operation Mend? 
  6. What happens when my family and I land at LAX?   
  7. Will I have to stay in the hospital for a long time after my surgery? 
  8. If I only stay at the hospital one night, where do I stay the rest of the time? 
  9. I've never been to Los Angeles, what is it like? 
  10. I'm only coming with one family member and don't know anyone in L.A.  Should I be worried about that? 
  11. I want to volunteer or work with Operation Mend.  What should I do to get involved?
  12. I would like to donate money to Operation Mend. 

 



1. Is Operation Mend only for Marines and Army soldiers?

ANSWER: Operation Mend is available to all branches of the military service.

2. Do I have to be retired to be an Operation Mend candidate or can I be active duty? 

ANSWER: Operation Mend is available to all service men and women at any stage in their military career or afterwards (active, retiring, veteran, etc.) who have sustained injuries while serving in Iraq or Afghanistan.

3. How many patients have come through Operation Mend since its inauguration? 

ANSWER: As of January 2014, there are 98 men and women receiving treatment through Operation Mend.

4. Who can I call to discuss if I'm a candidate or not?

ANSWER: You can contact the Operation Mend Office at UCLA directly: (310) 267-2110, operationmend@mednet.ucla.edu

If you are currently at Brooke Army Medical Center in San Antonio, Texas or have ever received treatment of any kind there, contact Katie Tyrell at  katie.tyrell@amedd.army.mil or call (210) 916-7752.

For more contact information, utilize the "Contact Us" link on the website.

5. Who am I allowed to bring with me when I come to UCLA to participate in Operation Mend? 

ANSWER: We understand the value and comfort of having your close family with you during your time spent with us here at UCLA.  

We request that you bring at least one person designated to help you after your procedure and through your recovery and stay at UCLA.  

Do not hesitate to ask the Coordinator at UCLA or Brooke Army Medical Center about this.  They will help you in any way possible.

6. What happens when my family and I land at LAX?   

ANSWER: A UCLA representative will be present every time you fly into Los Angeles. He or she will provide all transportation from the airport to the hotel.

7. Will I have to stay in the hospital for a long time after my surgery? 

ANSWER: Although everyone's needs are a little different, the majority of the procedures undergone through Operation Mend are done in an outpatient setting. 

Typically you will only stay at the hospital the night of your surgery, if the doctors decide to have you stay at all.  You then are returned to the Tiverton House and usually return to your home approximately a week later.

8. If I only stay at the hospital one night, where do I stay the rest of the time? 

ANSWER: You and your family will be housed at our wonderful hotel on campus: The Tiverton House  www.tivertonhouse.ucla.edu from the beginning to the end of your stay here.

9. I've never been to Los Angeles and I'm a little hesitant?  What's it like? 

ANSWER: UCLA is located in Westwood, adjacent to Beverly Hills, Bel Air, Brentwood and Santa Monica. The downtown area is filled with restaurants, movie theatres, shopping, museums, sporting arenas...you name it.  It is about 3 miles from the Santa Monica beach and minutes from all kinds of exciting scenic and tourist attractions. http://www.westwoodvillageonline.com/

10. I'm only coming with one family member and don't know anyone in L.A.  Should I be worried about that? 

ANSWER: Should you decide to come to UCLA, Dana Katz, Operation Mend's Buddy Family Coordinator, will match you with a family in the area who will be a source of contact and comfort while you are at UCLA.  Click here to watch a video about Buddy Families 

11. I want to volunteer or work with Operation Mend.  What should I do to get involved?

ANSWER: Contact the Operation Mend Program Manager at UCLA directly:Melanie Gideon (310) 794-8161, mgideon@mednet.ucla.edu

12. I would like to donate money to Operation Mend.  How do I do that and how will my money be used?

ANSWER: You can donate to Operation Mend by going to the "Support Operation Mend" link on the left side of this website. www.operationmend.ucla.edu


 

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